Edgerank is what Facebook uses to determine where and what posts appear on each individual user's newsfeed. This infographic demonstrates how Edgerank works in an easy to understand way.  

  2013. It’s a new year – the perfect time for making positive changes, finding those new and exciting opportunities, and working out what needs to be done to achieve all of those goals spinning around in your head! So as a business owner where exactly will you be investing your precious time this year?!!

I love these easy ways to help make a difference to our planet.  Imagine if everyone who read this actually actioned even just a few of these ideas.  This is the perfect time of year to think about our responsibilities to the world in which we live in.   

I'm not sure that I could put this better myself.  Thank you to www.mediabistro.com for sharing this infographic.  I agree with every part of it!      

I love this infographic from GetAmbassador.com. It explains how businesses are utilising facebook to make friends and create brand ambassadors.  Very simple to understand the infographic details the steps from the time a new user signs up to facebook, through to that user becoming an ambassador for a brand.  There are some very interesting statistics along the way!  

  I am asked on a regular basis what business/brand pages can do to add more fans to their pages. I have put together some tips and suggestions on how you can effectively build your community.   1.

There are many reasons why businesses (whether they be big or small) need to be actively and effectively utilising social media.  This infographic put together by bluewolf focuses on "social customer service" and how this affects businesses today and beyond.  The one point to take away from this infographic, if nothing else, has to be this: "By 2014, refusing to communicate with customers via social channels will be as harmful as ignoring emails or phone calls is today".  

This infographic details what Facebook EdgeRank is (the Facebook algorithm that decides which stories appear in each user's newsfeed), how it works, and ways to increase your score.      Source: CopyPress

Compared to five years ago… - 72% of small business owners report working both longer days and on more weekends. - 40% say they take significantly less or somewhat less vacation time than they did just five years ago. The price of one extra hour.

Is social media marketing effective?  This easy to understand and digest infographic created by MDG Advertising outlines the objectives, benefits and factors that affect the success of social media marketing.  Do you still need convincing that your business should be investing in social media?   Infographic by MDG Advertising

I believe every business should read this infographic put together by the National Research Institute Inc. Some of these statistics will (and should) blow you away! It is extremely important to make sure you are appreciating your current clients.  There are so many cost effective ideas out there to show your clients that you are grateful for their business (and to keep your business front of mind)!

There has never been a better time to utilise a Facebook page for your business. As at the end of 2011 Facebook had 845 million active users posting 60 million status updates per day. 200 million users were added in one year.

Lets just get to the point straight away – delivering an experience over and above what is expected lifts a business way above its competition. In this incredibly competitive world where recession is a recurring reality and markets are over serviced, time and again success is defined by the experience businesses provide. I fail to understand why many businesses don’t go the extra mile to keep their customers happy – or rectify a negative situation.

Our daily lives are made up of a continuous assortment of experiences - many of these we pay the privilege for. For every event in our lives we evaluate how we feel about that experience. Once money has exchanged hands our investment in that transaction is increased and often we change the way in which we evaluate that experience.